How I Use Telehealth in My Practice
Dr. Kay Khan Ed. D -M.S., Clinical Mental Health Counseling Student and LPC Intern at Solution Focused Consulting
Welcome to my telehealth counseling information page.
Telehealth fits naturally into my professional identity because it supports accessibility, convenience, and a client-centered experience. My background in technology helps me understand digital tools and use them in ways that enhance therapy rather than overwhelm it.
Live video counseling is my primary modality, as it allows for meaningful connection and the ability to observe facial expressions and body language. Other modalities, such as messaging or app-based tools, may be offered as supportive options depending on what we agree works best for your needs.
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I am intentional about the modalities I offer. Although many platforms provide features like texting or 24-hour messaging, I set clear expectations about availability and boundaries. Texting is not used for real-time counseling, but it can be a place for you to jot down thoughts we will revisit together in session.
My Commitment to You
Telehealth will continue to be a meaningful part of my counseling work. Through secure video sessions, supportive messaging, and optional digital tools, we will find the approach that best fits your comfort level, goals, and lifestyle. I am here to help you navigate your options so you feel empowered and informed in your therapeutic journey.
Understanding Your Telehealth Counseling Options
My goal is to help you understand the different ways we can connect through online services so you can choose what feels most supportive and comfortable for you. Telehealth offers a flexible and accessible approach to therapy, and the information below explains the most common communication methods used in online mental health care.
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Telehealth Communication Modalities
Live Video Counseling
Live video sessions are the closest alternative to in-person therapy. We meet face-to-face online, which allows for real-time interaction, nonverbal communication, and a deeper therapeutic connection. This is the primary modality I use in my practice.
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Phone Sessions
Phone counseling is a good option if you prefer audio-only communication or have limited internet access. It provides privacy and convenience while still supporting meaningful therapeutic conversation.
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Asynchronous Messaging
Asynchronous communication allows you to send messages, reflections, or updates between sessions. I will review these messages later, and we may use them to guide our next session. This is considered a supportive tool rather than a main form of therapy.
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Messaging or Text Therapy
Text-based communication allows you to express thoughts in writing. While helpful for some clients, I use this modality only in a limited, structured way because text alone can lead to misunderstandings and does not provide the full emotional context of voice or video.
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Mobile Health (mHealth) Apps
mHealth apps include tools like mood tracking, journaling, psychoeducation, and reminders. These tools help you stay engaged in therapy and monitor your progress between sessions.
Contact
Platforms and Services: What’s the Difference?
Platform:
A platform is a secure online system where you access telehealth sessions, messaging options, and other digital tools.
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Service:
A service is the specific type of counseling support you receive through the platform, such as video sessions, phone calls, or supplemental messaging.